Shipping & Returns

SHIPPING

US orders of $100+ are shipped for free. 

Most orders require processing and transit time of 3-7 business days. We ship primarily by UPS Group for all orders within the United States. 

Please contact our customer service at support@oluciohome.com to arrange express shipping for urgent deliveries.

Customers are responsible for any customs and import taxes that may apply. 

INTERNATIONAL ORDERS

We are pleased to fill orders shipped outside the US. Please allow 7 - 14 days for delivery to most countries, not including processing time. Duties and taxes will be collected at the time of delivery, if required.

RETURNS

RETURNS are accepted within 15 days of delivery for a full refund of the selling price, less any shipping costs or other adjustments. Please email us before returning the product. Please note that we do not accept returns on sale items, bulk orders, or fabric samples.

Items must be unused, unwashed and in the original packaging.

Refunds will be processed once we receive the goods back, and will be made in the original method of payment. Refunds might take 7-14 business days to process.

If you have any questions, please contact us.
E-mail: support@oluciohome.com