We are always keen to hear feedback from customers about what they would like so if you would like to see our designs in other colours, in different sizes or you would like to see our designs on other products then please let us know.  If you would like a custom order, please email us at support@oluico.com and we’ll calculate the price, production and delivery times for you.

Please check our guide on table runner size in the images within our listing.

Absolutely, we can do that for you.  Please email us at support@oluico.com before ordering and we will provide you with information about the delivery time.

We use PayPal for all transactions but if you prefer to use your credit card you can choose to make your Paypal payment with Visa, MasterCard, Discover or American Express cards.

To make changes to an existing order, please email us at support@oluico.com. We are sorry, but we are unable to make changes to custom orders or items that have already been shipped.

To cancel your order, please email us at support@oluico.com. We are sorry, but we are unable to make changes to custom orders or items that have already been shipped.

Of course. If you’re not 100% happy with your purchase or would like to exchange it to a different colour, we will gladly take it back or exchange it for you. Unfortunately we do not exchange or accept returns on custom orders though. Returns and exchanges can be made within 30 days of delivery. 

All of our linen napkins and table runners are made in a small, family run workshop in a village outside of Hanoi, Vietnam. The village has a rich history in traditional embroidery techniques.

The color of natural linen is dependent on its growing conditions, meaning that fabrics made from one crop might be slightly different in color, even after dyeing. If you need a matching set, we recommend ordering everything in one purchase.

Yes, linen is eco-friendly!  Linen is made from natural fibers that are derived from the flax plant, which doesn't need pesticides to grow and requires 60% less water than cotton.  Parts of the flax plant that are not used in the production of Linen fabrics are used to make items like linseed oil so nothing go’s to waste.  Linen is naturally biodegradable, it can be recycled and is one of the most eco-friendly fabrics available.

Caring for linen is simple: you can both hand wash and machine wash linen items at low temperatures. Linen can be tumble dried on low heat. We don’t recommend using bleach or detergent with optical brighteners as they tend to weaken the fibers but if needed you can use a natural bleach alternative such as vinegar, baking soda or hydrogen peroxide.

We are very happy to collaborate with bloggers, stylists, photographers and other creatives who share our love for high-quality linen items. Please send us your ideas to support@oluico.com and we will get in touch with you.

Each of our orders is packaged with love, however, we do not offer any special gift wrapping.

Yes, linen is thicker and about 30% stronger than cotton. The reason is because the flax plant, from linen is derived, produces much longer fibers than the cotton plant. Fiber length contributes directly to yarn strength, which influences the strength and durability of the fabric. 

Wrinkles are a natural part of linen fabric and more wrinkles is a sign of high quality as this means that the linen is pure.  Less wrinkles is a sign that the fibers might've been mixed with cotton. The flax fibers that linen is derived from are low in elasticity preventing linen from stretching, but also giving it a crumpled, lived-in texture.

Some people prefer a crisp look, others prefer a more relaxed, rumpled linen.  If you decide to iron your linens, do it while they are a little damp and iron using the medium setting on the steam setting.